21% improvement in FCR with Knowmax for leading Telco
Our client is the credible mobile network operator in Indian telecommunication industry. It owns spectrum in 1800 MHz band, across 7 telecom circle areas in the country. The company’s key product offerings include 2G, 3G and 4G services with enterprise services including national & international long distance call services.
90% Call Quality Achieved
21% Improvement in FCR Accuracy
30.5 Million Hits on our Platform
